Frequently Asked Questions

Find the Answers to your Doubts

About Us

We are a startup based in Houston, TX, working har to make responsible fashion consumption easy.

Our business model works on a commission basis. For every purchase originated at Trendy Seconds site, we receive a percentage from the specific vendor involved.

Products

No. We also offer new products that are sustainably made and others that help you keep your unwanted garments out of landfill.

Our focus is sustainable fashion with a circular approach. This means all the products we offer are either pre-loved (secondhand in great condition), or new and eco-socially-friendly. Currently, most of our garments are female oriented, but hey, style has no rules. 

This means that instead of the linear model “take-make-dispose” that the fashion industry has been following traditionally, we believe we need to reduce waste and take advantage of resources as much as possible. Our approach is to provide a simple platform where shoppers can easily find more sustainable products, make everything they buy last longer and at the end repurpose them into a different and valuable product to avoid creating more landfill.

Sustainability has a lot of angles. We use the United Nations Sustainable Development Goals as a guideline. Check out the Sustainability Criteria we use to pre-vet out vendors to learn more.

Shopping

We have dozens of different merchants and partnerships, so depending on the product you would like to purchase, you’ll experience one of these options:

For the pre-loved items: We’ll redirect you to the seller’s site, where you can complete your purchase (you’ll see this option on the button “Order at Vendor’s Site”.)

For the new sustainably made products: You will be able to buy directly from our platform.

No. We curate the sustainable fashion space for you, at no extra cost. In every case, you pay the same price as directly buying from the original vendor.

No. All of the pre-loved products you find on Trendy Seconds are sourced from secondhand consignment stores we have partnered with. If you are interested in learning more about where and how to sell your used garments, reach out, we are happy to help you find the best solution for your specific case.

First, you’ll be saving lots of time! After the purchase is completed, you’ll get an order confirmation with all the information you need to track your different packages.

Curation Services

We know that time is your biggest asset. This is why we pre-select the products we have on our platform, and not simply aggregate dozens of brands and thousands of products to let you do the legwork of finding things you like.

We work with Fashion Experts to create several capsule wardrobes that reflect different styles, occasions or seasons, to help you easily spot what you are looking for.

Absolutely not!

Shipping & Returns

Each vendor ships the products directly from their warehouses, avoiding unnecessary stops that create more environmental footprint.

At this moment we focus on the USA.

Returns are always handled directly by the vendors (brands and merchants) and under their company policies. Make sure to review them. If you have any concerns, we are happy to help.